Returns & exchange

If something is wrong with your order, contact us on WhatsApp within 7 days of receiving it, with your order number.

The item must be in its original condition and packaging, with all accessories. Devices that were activated or used can be exchanged only if they have a confirmed defect.

If the item arrived damaged or is not what you ordered, we will replace it or refund you.

Refunds are made in the same way you paid (cash in store).